Guidepoint is one of the larger expert networks and operates a standard business model. It was founded in 2003 by Albert Sebag, an organic chemist that had “developed a deep Rolodex of the world’s leading physicians” (link).

In June 2020, Guidepoint had 800+ employees working across 14 offices in 9 countries. Its expert database contained 650 000+ unique experts and was second only to GLG’s expert network.

Even though expert phone consultations remain the core service provided by Guidepoint, the firm also offers a wide range of other expertise services:

Guidepoint – timeline and notable events

2003 – Founded in New York City as Clinical Advisors.

2007 – Rebranded as Guidepoint Global.

2009 – Acquired Vista Research, one of the first expert networks, for $10-15m. Employees at Vista had started the competing networks Primary Insight and Ridgetop Research, and later also Mosaic Research.

2011 – Mentioned in relation to an insider trading case, but not accused of any wrongdoing.

2015 – Acquired Innosquared, a German expert network with a strong presence in Europe.

2019 – Launched Insights, a product similar to Forum offered by Third Bridge.

2019 – Inex One identified Guidepoint as a global leader in our review of the 2019 expert network market size.

2020 - Guidepoint alumni launched the expert network FirstThought.

In October 2020, Guidepoint announced its database contained 770,000+ experts, doing 3,500+ interactions per week. Let's assume the typical Guidepoint interaction costs ~$1,000, annual revenue would be $140-182m (counted on 40-52 weeks of business per year).

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