Frequently asked questions

The transcripts of expert calls or audio that you upload to Inex One are only visible to you and your project team. Depending on your organization settings, they may also be shared with your wider organization in the Knowledge tab in the left menu. Inex One does not access the data, and does not share it with any other users. The transcription and AI summaries are done in a secure enterprise environment and LLMs are not trained on your call content.

Please use this form to register your professional expertise: https://forms.gle/NcvgM5xkJjzaHjiA6 Inex One will store your data for the purpose of expert engagements. This information may be shared with Inex One clients and partners, for the designated purpose, and you may be contacted by Inex One or any of our partners. Registering is not a guarantee to get any projects.

We transcribe every expert call using our industry-leading speech-to-text engine, within 15 minutes of your call. Our executive summaries include key insights, supported by timestamped quotes linked directly to the original call for easy reference. With our LLM-powered chat, you can instantly extract quotes, key purchasing criteria, or vendor rankings from multiple expert interviews using natural language.

Inex One provides high quality transcripts and AI summaries free of charge with every expert call. Depending on your plan (see Pricing), you can also import external calls to the platform for free, to build your transcript library and analyze with the LLM chat.

You are kept anonymous to the experts by default. However, being open with who you are - and letting the networks do so when recruiting - tends to make more experts willing to meet.

We require 24-hour notice for cancelling or rescheduling an expert call. If done within 24 hours, we reserve the right to charge the cost of the call, to cover the recruitment effort and expert's time.

15-minute grace period. If the expert couldn't answer your questions, you can terminate the call within 15 minutes without getting billed. This provides good faith and does not apply if you got meaningful answers. 3-min rounding. If your expert call goes over time <3min, we round down to the nearest 15-minute increment. 15-minute increments. If your expert call goes over time 3+ minutes, we bill in 15-minute increments.

30 minute calls come at 80% of the cost of an hour. They are available from most expert networks on Inex One. Pricing is getting standardized across all vendors mid-2025.

Audio transcription is the process of converting speech from an audio file into written text. At Inex One, it's done using modern LLM AI technology.

Inex One sells expert network services. You can find and work with some of the world's leading expert networks and survey providers, all on a pay-as-you-go basis.

First of all - we're proud that you like Inex One! We want to reciprocate that. Refer a friend and you both get 50% off your Inex One SaaS fee. Refer two, and you get to use Inex One for free! Email [email protected] to get this set up.

Just think about it this way: You're looking for an expert for a life science project in Japan. Wouldn’t it make sense to use an expert network based out of Japan (that knows the region, where to find candidates and how to approach them), and one that is focused on Life Sciences (and knows the industry dynamics and players in the market) to help you with this request? We think so!

Absolutely - you can use Inex One as your only knowledge partner, or as a complementary to other networks. In addition to our specialized expert network partners, and free transcripts, we offer a project management tool to keep your team efficient and productive.

When you're logged on to the platform, click on "Team" in the left hand menu, and then click on the "Invite" button. Invite a colleague directly to a project by going to the project landing page, and then click on "Invite", next to "Your team".