Trust and security

Inex One is transforming the world of expert calls but the backbone of our offering is to keep your project data safe.

Enterprise-grade security and compliance

No training on your data

Your data is never used to train our models, or any third-party models.

Monitoring & pentesting

We use runtime application self-protection and conduct regular 3p pen testing.

Audit trails & oversight

Granular activity logging, giving you complete oversight over all expert engagements.

GDPR and CCPA

Our data handling conforms with the strictest PII regulations globally, helping you stay compliant.

ISO 27001 (SOC 2 Type II)

Our information security management is aligned with ISO 27001 standards, verified with 3rd party audits.

Data encryption at rest and in transit

Platform data is encrypted (TLS 1.2+ and AES-256) to keep it secure end-to-end.

Keeping information safe and available

There is no need to share expert information over emails or in spreadsheets when using Inex One. Instead, all data is processed within a closed and encrypted ecosystem.

All data saved within Inex One is backed up on a recurring basis. The platform is hosted with the world’s leading data center providers, certified under SOC2 and ISO 27001.

We’re committed to GDPR

As a client of expert calls and surveys, it’s crucial to work with partners who are GDPR compliant. A data breach or a lawsuit where an expert network is found to misuse personal data can severely damage the brand of its clients. That’s why GDPR compliance is one of our top priorities.

Learn more about GDPR and expert calls in our eBook. Contact us to learn how we support your compliance efforts.

Cloud security

Data center physical security

Inex One hosts Service Data in AWS data centers that have been certified as ISO 27001, PCI DSS Service Provider Level 1, and/or SOC 2 compliant. AWS on-site security includes features such as security guards, fencing, security feeds, intrusion detection technology, and other security measures.

Network security

The globally distributed engineering team at Inex One is available around the clock to ensure that all security alerts and events are promptly responded to. Network security scanning gives us deep insight for quick identification of out-of-compliance or potentially vulnerable systems.

Logical access

Access to the Inex One production data is restricted on a need-to-know basis, and utilizes the principle of least-privilege. Employees accessing Inex One's production network do so through SSO with an enterprise account having multi-factor authentication.

Encryption

Data transiting over public networks is encrypted using the TLS 1.2 or TLS 1.3 protocols, and the most up-to-date cypher suites. This ensures that all traffic between you and Inex One is secure during transit. Service data is encrypted at rest.

Availability and continuity

Inex One maintains a publicly available system-status webpage (status.inex.one), which includes system availability details, and incident history.

Application security

Dynamic vulnerability scanning

Inex One uses runtime application self-protection to continuously and dynamically scan our core applications against common web application security risks.

Third-party penetration testing

In addition to our extensive internal scanning and testing program, Inex One undergoes an annual penetration test performed by third-party security experts.

HR security

Policies

Inex One has developed a comprehensive set of security policies and processes. These policies are shared with and made available to all employees and contractors with access to Inex One information assets.

Trainings

All employees and contractors undergo an annual security awareness training, as well as continuous and ad hoc phishing simulations.

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