Challenge

The investment banking division of DNB, a leading Nordic bank, was looking for a more efficient and cost-effective solution for their expert calls. They were using one of the market leading expert networks, but found that this solution was not meeting their needs in terms of functionality and cost.

Solution

To address these issues, DNB began looking for a new provider of expert calls. After evaluating several options, the bank decided to switch to Inex One, a cloud-based platform that offered a range of features specifically designed for expert calls.

One of the main advantages of Inex One was its user-friendly interface, which made it easy for employees to schedule and participate in expert calls. The platform also offered advanced features such as call recording and transcription, which allowed DNB to capture and share the knowledge shared during the expert calls.

In addition to these functionalities, Inex One also offered a more cost-effective solution for DNB. Inex One was priced on a pay-as-you-go model, which meant that DNB only paid for the services it used, rather than a fixed fee for a set of predetermined services.

Outcome

Overall, the switch to Inex One has been a success for DNB. The bank has been able to improve the efficiency and effectiveness of its expert calls, while also reducing costs. The user-friendly interface and advanced features of the platform have also been well received by DNB employees, who have found it easy to use and collaborate through the expert call service.