Challenge

The investment banking division of DNB, a leading Nordic bank, was looking for a more efficient and cost-effective solution for their expert calls. They had been using a traditional expert network, but increasingly found it to be too expensive and inflexible.

Solution

DNB started looking for a new provider of expert calls. After evaluating several options, the bank selected Inex One, the insights marketplace.

One of the main advantages of Inex One was its user-friendly interface, which made it easy for employees to schedule and participate in expert calls. The platform also offered advanced features such as call recording and transcription, which allowed DNB to capture and share the knowledge shared during the expert calls.

In addition to these functionalities, DNB also achieved significant cost benefits. As Inex One is priced as pay-as-you-go, DNB only paid for the services it used, rather than a fixed fee paid upfront at the start of the year.

Outcome

Overall, changing to Inex One has been a success for DNB. The bank has been able to improve the efficiency and effectiveness of its expert calls, while also reducing costs. The user-friendly interface and advanced features of the platform have also been well received by DNB employees, who have found it easy to use and collaborate through the expert call service.