21 Mar 2025

Why does Inex One charge for Platform Access?

Max FribergCEO at Inex One
Business

Inex One is pay-per-use access to the best expert networks and B2B survey firms worldwide. To unlock this access, customers must pay an annual access fee to use the platform. This serves two purposes:

  1. It buys you unlimited access to the industry's best tech, including AI call transcripts chat tools, compliance tools, a dedicated account manager, and time-saving workflows.

  2. It guarantees the integrity of the platform. Inex One is not for everyone. As a customer, you come to Inex One to get great service from the best expert networks and survey firms. They can deliver this as they trust the quality of customers on the platform. This selective approach fosters a flywheel of mutual trust and engagement. Vendors are confident they are serving serious clients, leading to exceptional service, which in turn drives customer satisfaction and repeat business.

Inex One creates a flywheel of mutual trust and benefit

Similar to Charlie Munger's admired Costco model, Inex One only works with qualified customers. This ensures that only committed and serious users benefit from the platform and the dedicated support of our vendor partners.

Not all customers are ready to use Inex One. For example, some clients might have prepaid to use a traditional expert network. In those cases, we advise the customer to wait until the contract expires before engaging with Inex One.

The benefit of gated access: Maintaining High Standards

Accepting unqualified customers would dilute the platform's value to suppliers. This chips away at the vendors’ trust in the average customer, which reduces the effort they put in on the average new project.

Consequently, by keeping a high bar for entry for new customers, we ensure that all users - including you - can get the best market research service available.

Initially I was concerned about the availability of quality of experts on the platform, but it turned out that the experts I was connected with were just as good as the ones provided by GLG, Third Bridge and others.

- James Agres, founder of 2nd St Strategy, ex-McKinsey and EY-Parthenon.

Read all customer reviews of Inex One here.